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These terms and conditions cover all sales of products by VANOK bvba and any information and advice given whether charged for or not. No variation in these terms and conditions will apply unless agreed by VANOK bvba in writing. Orders are accepted only on the condition that no conditions of purchase shall apply.

Secure Shopping

VANOK bvba offers secure online shopping using the latest standards for encrypted transmission of data.


VANOK bvba has the right to change the prices shown on the website of www.vanok.be at any time and to invoice at prices current at the date of receipt of an order.  All prices mentioned on the web are net of Value Added Tax and any other taxes or duties. These will be charged separately, if applicable. VANOK bvba reserve the right to apply a freight charge on all deliveries.

VANOK bvba charges 21 % sale tax for any order that is shipped without knowledge of the appropriate VAT number. Product prices are displayed online in the VANOK bvba website. Due to rapidly changing market conditions, all prices are subject to change without notice. All products will be invoiced at the price prevailing on the date of order.


Unless otherwise agreed in writing payment in full is due from date of shipment. VANOK bvba has the right to charge interest on all overdue sums.

Customers who place their first order will be asked to pay in advance before shipment of the goods. Delivered products will remain the property of VANOK bvba until paid for. VANOK bvba has the right to deliver an order in instalments, and the customer is required to pay the invoice for each instalment within one week from date of invoice. Any claims for shortages must be made within 7 days of a delivery. Any claims for non-ordered items or non delivery must be made within 7 days of receiving the invoice. VANOK bvba accepts VISA and MasterCard. Credit card orders may be placed online. Payment terms for approved accounts are NET 30 days. Call +3256351310 for approval or ask for a quotation online

Liability and warranty

VANOK bvba sole obligation under the warranty is to credit your account or replace the product in question. VANOK bvba assumes no liability whatsoever for incidental or consequential damage that may arise from the use of the products we supply.

Shipping & Handling

Shipping and handling charges will be added to your invoice.

Customer Service and how to Contact Us

For placement of orders, assistance in product identification, or to address any other questions, please contact our Customer Service department or file a request online.

You may contact us using our contact form, our email address info@vanok.be or by phone (+3256351310)

VANOK bvba
Ringlaan 16
B 8520 Kuurne
Tel: (056) 35 13 10
Fax: (056) 35 78 21